FAQ and Information
That is probably our most asked question, and the answer is: we don’t know! At least not without a lot more information. But give us a call, and we can consult with you and provide our best guess based on your description. Additionally, we can set you up with a cartridge sample pack, which is free with payment for shipping.
Yes, give us a call.
To the best of our knowledge, our cartridges do not contain heavy metals, and yes, we definitely test them. You can find the lab test results for our cartridges on our website (by clicking here)
Yes, you can order sample packs of cartridges or jar samples by calling us at 707-742-3804. Alternatively, you can visit our store location, where many of the products we offer online are on display. Please call us beforehand to confirm that we have a sample of your desired product available.
Ordering and Shipping
Shipping is calculated at checkout based on your location, the weight of your order, and the quantity of items you purchase. Please note that bulk orders may be subject to additional freight shipping costs, and we will contact you if your order exceeds our online shipping cost limitations. If you prefer, you can also arrange to pick up your order in person at our store location. Additionally, we offer local delivery options, and we are happy to provide pricing information for customers in the Northern California San Francisco Bay Area. Please call us for more information.
Turnaround time on delivery may vary, but most orders received before 6pm PST are shipped the following day. Shipping times can range from 5-10 business days.
Please note that custom products and special orders may have different production and shipping times, which we will communicate with you upon ordering.
Please view our full return policy information.
Yes, absolutely! Please give us a call to let us know what you would like to order. We can set your items aside for you until you are able to pay in cash or send us a money order. Once we receive your payment, we will promptly ship your order to you.
399 Business Park Court #310
Windsor, CA 95492